Step 1
Start with the property
The first conversation covers the home, its location, current condition, existing listing or accounts, and what the owner wants help with.
What the owner provides
- Property address and basic layout
- Current listing links and booking history, if available
- Personal-use dates or other calendar limits
- Known maintenance, permit, insurance, or HOA considerations
What Porch Light Reserve prepares
- Review the service area and general fit
- Identify information still needed
- Explain the management scope and the next decision
Step 2
Define the operating plan
Before work begins, the proposal and agreement should identify responsibilities, fees, approvals, vendor charges, account access, and the process for ending the relationship.
What the owner provides
- Review the proposed scope and fee
- Confirm owner-stay and maintenance preferences
- Ask about any term that is unclear
- Sign only after the operating responsibilities are understood
What Porch Light Reserve prepares
- Document what management includes
- Set maintenance approval and emergency procedures
- Explain reporting, payouts, vendor costs, and notice terms
Step 3
Prepare the home
The work depends on what the home already has. Safety items, repairs, furnishings, supplies, access, and photography are reviewed before publishing.
What the owner provides
- Complete agreed repairs or readiness work
- Provide property access and utility information
- Approve furnishing or supply purchases
- Confirm the home is ready to photograph
What Porch Light Reserve prepares
- Create a property-readiness list
- Coordinate agreed vendors and photography
- Record amenities, house rules, and operating details
Step 4
Build the listing and operations
The listing, calendar, pricing rules, guest messages, cleaning plan, and owner reporting are configured around the approved property information.
What the owner provides
- Review the listing for factual accuracy
- Confirm blocked dates and house rules
- Approve the pricing approach and guest-facing instructions
What Porch Light Reserve prepares
- Prepare listing copy and photo order
- Configure supported booking channels and calendar rules
- Set up guest communication, turnovers, and reporting
Step 5
Publish, monitor, and review
Once the owner approves the setup and the home is ready, the listing can be published. Early stays are reviewed for operational issues and information that needs to be corrected.
What the owner provides
- Keep personal-use dates current
- Respond to maintenance decisions that exceed the agreed limit
- Review property and performance reporting
What Porch Light Reserve prepares
- Handle guest communication and booking changes
- Coordinate turnovers and property issues
- Review rates, listing details, and owner reporting as the home operates
Talk through a property
Share the property location, current listing if there is one, and the part of the process you want help with.